Privacy Policy

At Sainsmed, operated by Medmoist Inc. (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our medical consumables.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you or your business:

• Personal and Business Identifiers: Name, job title, company name, business address, email address, and phone number.

• Commercial Information: Records of products purchased (e.g., surgical markers, X-ray detectable gauze), shipping information, and billing details.

• Financial Data: Necessary payment information required to process transactions through our secure payment partners.

• Technical Data: IP address, browser type, operating system, and browsing behavior on our site collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected data for various professional purposes:

• Order Fulfillment: To process and deliver your medical supply orders and manage customs clearance for international shipments.

• Business Communication: To respond to inquiries, provide quotes, and manage partnerships with distributors and channel partners.

• Marketing & SEO: To improve our website performance, analyze traffic via Google Search Console, and optimize our Google Ads campaigns.

• Security: To detect and prevent fraudulent transactions and ensure the security of our e-commerce platform.

3. Sharing Your Information

We do not sell your data to third parties. We only share information with trusted service providers who assist our operations:

• Logistics Partners: To arrange the transportation of medical goods to your designated location.

• Financial Institutions: To facilitate secure payments through business banking and fintech platforms (e.g., Wise, OCBC).

• Legal Compliance: When required by law or to protect the rights and safety of Medmoist Inc.

4. Data Security

The security of your data is important to us. We implement industry-standard security measures, including SSL encryption, to protect your business information. However, please note that no method of transmission over the Internet is 100% secure.

5. International Data Transfers

As Medmoist Inc. is a Colorado-based entity involved in cross-border trade, your information may be transferred to and maintained on computers located outside of your state or country. Your consent to this Privacy Policy represents your agreement to that transfer.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request the correction of inaccurate data.

• Request the deletion of your data under certain conditions.

7. Cookies

We use cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: sales@sainsmed.com